第一：傳說中的姐夫的郵箱
jeff@amazon.com
第二：亞馬遜鏈接入口
1、亞馬遜AMS廣告
http://aws.amazon.com/cn/webinars/emea-masterclass/?nc1=h_ls
2、后臺(tái)幫助主頁
https://sellercentral.amazon.com/gp/help/home.html?itemID=2&ref=ag_2_cont_sghelp&srcpg=sghelp
3、品牌投訴
https://www.amazon.com/gp/help/reports/infringement
4、亞馬遜各類排行榜
www.amazon.com/Best-Sellers/zgbs
5、測(cè)買投訴入口
www.amazon.com/gp/help/reports/infringement
6、亞馬遜賣家后臺(tái)
https://sellercentral.amazon.com (其它站點(diǎn)只需把com換成對(duì)應(yīng)的后綴則可，如英國(guó)co.uk，日本co.jp)
7、亞馬遜賣家論壇
https://sellercentral.amazon.com/forums
8、亞馬遜全球開店官網(wǎng)
https://gs.amazon.cn
9、Amazon Business申請(qǐng)
https://gs.amazon.cn/amazon-business.htm
10、亞馬遜全球開店官方數(shù)據(jù)工具
https://haimai.amazon.cn
11、亞馬遜全球開店規(guī)則政策
https://gs.amazon.cn/policy.htm
第三：亞馬遜跟賣投訴入口
1.從AM后臺(tái)Contact Seller Support開case投訴， Report a
violationhttps://sellercentral.amazon.com/hz/contact-us
2.以權(quán)利人身份投訴侵權(quán) https:
https://www.amazon.com/gp/help/reports/infringement
3.以買家身份test buy投訴 http://www.
http://www.amazon.com/gp/help/reports/contact-us
4：品牌+律師信 專利+律師信 amazon exclusive 重度垂直的產(chǎn)品策略
以上方法一般需要你有自己注冊(cè)品牌，設(shè)計(jì)專利。沒有品牌和專利投訴就看人品了。Test buy有充足的證據(jù)，勝訴可能性很高。一般的跟賣可以發(fā)警告信試試，通常來說不想跟你死磕的都會(huì)比較痛快地撤銷跟賣。
第四：常用的亞馬遜郵箱
1. 美國(guó)站主要的一些聯(lián)系郵箱
notice@amazon.com seller-evaluation@amazon.com pq-review@amazon.com account-confirmation@amazon.com
2.美國(guó)亞馬遜VE申請(qǐng)郵件
vendorexpress@amazon.com
3.審核賣家評(píng)級(jí)表現(xiàn)
seller-performance-policy@amazon.com
4.賬號(hào)凍結(jié)后的余額處理
payments-funds@amazon.com
5.品牌外觀專利侵權(quán)
copyright@amazon.com
6.UK賣家認(rèn)證郵箱
cn-seller-verification-enquiry@amazon.co.uk
7.日本站主要聯(lián)系郵箱
seller-performance-policy@amazon.co.jp
alliance@amazon.co.jp
pq-offer-review@amazon.co.jp
第五：按照需求整理的郵箱
1. 產(chǎn)品質(zhì)量(PQ)問題申訴
US:
seller-performance-policy@amazon.com
UK:
seller-performance-policy@amazon.co.uk
JP:
pq-offer-review@amazon.co.jp
FR:
politique-performance-vendeur@amazon.fr DE:
verkaeufer-performance-richtlinie@amazon.de IT:
performance-venditore-politiche-di-condotta@amazon.it ES:
politicas-performance-vendedor@amazon.es IN:
seller-performance-policy@amazon.in MX:
politicas-performance-vendedor@amazon.com.mx
2. 賣家績(jī)效團(tuán)隊(duì)郵箱
US:
seller-performance@amazon.com
CA:
seller-performance@amazon.ca
JP:
seller-performance-policy@amazon.co.jp
JP:
alliance@amazon.co.jp
UK:
seller-performance@amazon.co.uk FR:
performance-vendeur@amazon.fr
DE:
verkaeufer-performance@amazon.de ES:
performance-vendedor@amazon.es IT:
performance-venditore@amazon.it
3. 被關(guān)店后追回貨款申訴郵箱
US:
merchant-reserve-inquiry@amazon.com CA:
payments-investigate@amazon.ca
JP:
payments-investigate@amazon.co.jp
UK:
payments-investigate@amazon.co.uk FR:
investigation-amzpayments@amazon.fr DE:
payments-nachforschungen@amazon.de IT:
payments-investigate@amazon.it ES:
investigacion-pagos@amazon.es IN:
payments-investigate@amazon.in MX:
payments-funds@amazon.com.mx
4. 知識(shí)產(chǎn)權(quán)侵權(quán)相關(guān)
US:notice@amazon.com
JP:notice@amazon.co.jp
UK:notice@amazon.co.uk FR: notification@amazon.fr DE: benachrichtigung@amazon.de IT: notifica@amazon.it ES: aviso@amazon.es IN: notice@amazon.in MX: notice@amazon.com.mx
5. 亞馬遜賬號(hào)凍結(jié)后的余額處理
payments-funds@amazon.com
6. 知識(shí)產(chǎn)權(quán)侵權(quán)解決后撤訴
US:notice@amazon.com
UK:notice@amazon.co.uk
FR:notification@amazon.fr
DE:benachrichtigung@amazon.de
IT:notifica@amazon.it
ES:aviso@amazon.es
IN:notice@amazon.in
MX:notice@amazon.com.mx
7. 受惡意攻擊或者敲詐郵件
美國(guó)站：「feedback abuse report」 + 「賣家店鋪名」發(fā)送到：investigate@amazon.com
這種情況也可以通過賣家中心的seller suppor獲得幫助：
get support→contact us→selling on Amazon→otherissues→report a voilation
8. 帳號(hào)不能登錄移除FBA庫存
聯(lián)系亞馬遜付款的郵箱：payments-investigate@amazon.com；詢問你的產(chǎn)品清單，告訴他需要移除庫存，他會(huì)給你一個(gè)產(chǎn)品清單和移除庫存的費(fèi)用，如果你的賬號(hào)余額不足的話會(huì)給你一個(gè)亞馬遜的收款賬號(hào)，你按要求把錢轉(zhuǎn)過去，然后再回郵件告訴他，把地址給他，就給你移除啦！
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